Delivery Information
Last updated: 19-10-2024
At J & G Optics, we strive to ensure that your shopping experience is as smooth and enjoyable as possible. Below is the information regarding our delivery policies.
1. Delivery Areas
We currently offer delivery to the following locations:
- All over the world
If you do not see your location listed, please contact our customer service team for assistance.
2. Delivery Timeframes
- Standard Delivery: Orders typically take [X to Y] business days to process and ship. Once your order is dispatched, you will receive a confirmation email with tracking information.
- Express Delivery: For an additional fee, we offer express delivery options. Orders placed with express delivery will be processed and shipped within [X business days].
Please note that delivery times may vary during peak shopping seasons or due to unforeseen circumstances.
3. Shipping Costs
- Standard Shipping: A flat rate of $[amount] applies to all standard shipping orders.
- Express Shipping: A flat rate of $[amount] applies to all express shipping orders.
- Orders over $[amount] qualify for free standard shipping.
Shipping costs will be calculated at checkout based on your selected delivery option and destination.
4. Tracking Your Order
Once your order has been dispatched, you will receive an email containing a tracking number and a link to track your shipment. You can also track your order status directly on our website by visiting the Order Tracking Page.
5. Delivery Issues
If you experience any issues with your delivery, such as delays or missing packages, please contact our customer service team within [X days] of the expected delivery date. We will investigate the issue and work to resolve it as quickly as possible.
6. International Shipping
We do offer international shipping to select countries. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the customer. Delivery times for international orders may vary.
7. Contact Us
If you have any questions or concerns about your delivery, please feel free to contact our customer service team at:
J & G Optics
jandgoptics@gmail.com
Thank you for choosing J & G Optics! We appreciate your business and look forward to serving you.
